How does the 14 Day Free Trial work? We send you a two ounce sample bag of coffee in the mail. In order to get that free two ounce sample you must select a plan. If you get the 2 ounce sample and don't like the coffee or do not want to continue with a subscription just login into your account to cancel before the 14 day trial ends. If you do not cancel before the trial ends your card will be charged and your coffee will be sent.
How do I cancel my account? Simply login into the account you created with Plasso and cancel at any time.
What coffees do you ship? Currently we offer a 'roasters choice' model. That means we send you something different every month.
Can I pick? Currently, we are not set up for you to pick. If you are interested in picking the specific coffee you get on a regular basis, please email firstname.lastname@example.org to let us know you're interested in that.
Do you offer refunds? If the coffee is an unacceptable quality, yes. Otherwise, no refunds. We trust you to manage your account and cancel if needed.
When do coffee shipments go out? We ship on Mondays.
Bag a month - First Monday of the month
Two Bags a month - First and third Monday of the month
Bag a week - Every Monday